Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Use Of Site
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Security:
We employ industry accepted standards in protecting your personal information during your transaction. We utilize SSL technology to protect your sensitive information during it's transmission. We host shop.cliche.com in a secure server to help protect the information from interference. While we take many precautions to protect your information, please be aware that no form of security is 100% secure, and we make no guarantees. Cliche Inc. will not be held liable for information obtained illegally by a third party during a transaction on our website.
- Privacy Policy
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Privacy Policy:
When you place an order with Cliche we collect personal information such as your full name, email address, billing and shipping addresses, phone number, and credit card information to fulfill your purchase, as well as register you in an account for future purchases and record keeping. We automatically add your email address to our company's list and we may contact you regarding promotions and events. If you wish to opt out of this email subscription please note this in the special instructions field found prior to entering your credit card information. All information collected is for the purpose of completing your transaction, registering your account, and providing customer service.
Cliche Inc. does not share personal information of it's users with any third parties for their promotional purposes.
We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Cliche Inc., deems necessary and appropriate.
We use a third party payment processor and a third party shipping agent. These third parties have no authority to use your personal information for promotional purposes.
- Shipping & Delivery
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Shipping:
We ship with UPS ground. Shipping times vary between 2 to 6 business days depending on location.
Continental United States Only.
- Sales Tax
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Additional Charges:
All orders are subject to a $2.00 handling fee. Purchases with a billing address in the state of Minnesota will be charged sales tax when applicable.
- Return Policy
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Returns:
We want you to be happy with your purchase. Please feel free to call or email us to discuss your return or options for exchange. We are happy to offer advice on fit and exchange options. Returned items will be eligible for either an exchange or store credit. We do not issue refunds. Purchases made online may be returned at the store. Items returned by mail must be postmarked within 14 business days from the date you receive your package. Items must be in new condition, with the tags attached, and the original receipt. Please carefully package your return. Items returned in a worn condition or damaged due to careless packaging are not eligible for return and will shipped back to the customer at their expense and will incur a handling fee. Items returned after 14 days are subject to a 50% restocking fee. Please contact us regarding returns of items you relieved as a gift, these returns will be handled case, by case and at Cliche's discretion.
All jewelry purchases and items listed as final sale on the website are not eligible for store credit or exchange.
Please carefully package your return and ship to:
Cliche
2403 Lyndale Ave. S
Minneapolis, MN 55405
Exchanges and store credits will be processed and shipped within 2 business days. You will receive notification via email that your exchange or store credit has been processed.