Contact Us


Have a question or comment? We're all ears.

 

 

2403 Lyndale Avenue South
Minneapolis, MN, 55405

612-870-0420

Shipping & Returns

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Shipping & Returns

Shipping & Delivery

         We ship with UPS ground. Shipping times vary between 2 to 6 business days depending on location. Continental United States Only.

 

Sales Tax

          Purchases with a billing address in the state of Minnesota will be charged sales tax when applicable. Additional Charges: All orders are subject to a $2.00 handling fee.

 

Exchange Policy

           We want you to be happy with your purchase. Returned items will be eligible for either an exchange or store credit. We do not issue refunds. All jewelry purchases and items listed as final sale on the website are not eligible for store credit or exchange. Please feel free to call or email us to discuss your return or options for exchange. We are happy to offer advice on fit and exchange options.

          Purchases made online may be returned at the store. Items returned by mail must be postmarked within 30 business days from the date you receive your package. Items must be unworn, unwashed, and in new condition with the tags attached. Items returned in a worn condition or damaged due to careless packaging are not eligible for return and will shipped back to the customer at their expense and will incur a handling fee. Items returned after 30 days are subject to a 50% restocking fee. 

         Please carefully package your return and ship to: Cliche 2403 Lyndale Ave. S Minneapolis, MN 55405

         Exchanges and store credits will be processed and shipped within 2 business days. You will receive notification via email that your exchange or store credit has been processed.